FAQ

Ordering a Custom Family Tree

Frequently Asked Questions:

Family portrait painting from photos done in the style of family tree paintings

Examples of custom family trees painted as a surprise gift for parents’ 50th wedding anniversary

How do I order a custom family tree?

To order please go to the Shop and pick a family tree that suits your needs (your budget, number of people, size, etc.).


After you’ve placed your order, email Natasha high resolution photos of each person to be painted as a portrait.  Please also include short descriptions of each family member’s personality, profession, hobbies or whatever else you think describes him/her best. For more information about what the artist needs to achieve the best results please refer to the: Ordering Steps blog post.  Please don’t hesitate to contact the artist with any questions you might have.

I would like to order a family tree painting in a certain size. Is that possible?

If you can’t find the painting size you’re looking for in the Family Tree Shop please contact Natasha.  Custom sizes ARE available upon request. Please note that the artists needs to custom-order paper for watercolor paintings larger than 22X30, so they might take a few extra days to complete.

Would my family members look like themselves in the painting?

Absolutely. Every person depicted in your family tree as a portrait will look like his/her photos (so please make sure to select photos that are a good representation of the person).


***Likeness to each family member is guaranteed or your money back.***

What makes you different from your competitors?

Most family tree art services depict family trees with just the names of the family members along with their DOBs or a little portrait of each person. There is very little personality in most of these paintings and oftentimes the likeness to the subjects is vague at best.


“Family Tree for you” offers fully-customized family tree paintings that include full body portraits of each one of your family members that reflect both each person’s likeness and personality.  Another difference between me and my competitors is that I offer money back if you’re not happy with the final result.

What's your turnaround time?

My project turnaround time could be anywhere from several days to several weeks (depending on my work load, with summer and Christmas season being the busiest). If your event is approaching soon, please contact the artist before placing your order to ensure the painting could be done on time.  If possible I recommend that my clients place their orders well in advance of the date of the special occasion they need it by.

I live outside the United States, could I still order a family tree from you?

Absolutely. I have clients from all over, and as far as Australia and South Africa. Thus far, I have shipped family tree paintings all over the world without a single problem. The only minor setback is that in certain countries, a painting might get stuck in customs for a few extra days.  To avoid getting your family tree later than the date you need it by, please make sure to order in advance.

What if I have ancestors I would like to include in my family tree painting, but I don't have their photos?

That’s not a problem. Your ancestors could still be included in your family tree as either names on leaves, names on the tree roots or in some other creative ways.

Are the shipping costs included in the price?

The prices are for the paintings only. The shipping charges will be calculated once you enter your shipping address. If you’re in a country not listed as a place I ship to – please contact me, and we’ll figure out some alternative shipping method to get the painting to you.

Save

Save

Save

Contact
Pinterest
Pinterest
Twitter
SHARE
Google+
http://mypoopfairycom.ipower.com/family-tree-for-youcom/faq-family-tree-ordering
LinkedIn
INSTAGRAM